Customers Get A Personal Service
Lonsdale Health Products has many long-standing and valued clients who bring repeat business year after year. "Once we get a customer, it is very rare that they leave us", says company founder Dennis Batty.
This is because of the emphasis placed on customer relations. Lonsdale Health Products team members get to know their customers well and forge strong relationships.
We really welcome the personal contact, liaising with larger clients on a regular basis getting to know each others requirements.
Most of the company's clients are UK-based, though the company has a handful of international customers.
Customers are concentrated in the health food sector, plus veterinary and sports nutrition markets.
Lonsdale-made supplements end up in many locations, including major UK supermarkets and chains, eBay and Amazon.